Chauffeured Car Rental Q&A

1.How can I book an airport transfer?
You can book an airport transfer through online booking or by phone reservation. Please make your reservation at least 3 business days in advance to ensure availability. Early booking is recommended to secure your vehicle.

2.Can I book transfers for other airports?
Yes, Binfa offers comprehensive airport transfer services, covering Taipei Songshan Airport, Taichung International Airport, and Kaohsiung International Airport. Please contact our service team for more details.

3.How can I confirm my airport transfer booking?
Upon successful online booking, you will receive an order confirmation from our online service team on the same day.

4.Is there a discount for booking round-trip airport transfers?
Binfa occasionally offers promotional discounts. Stay updated with the latest offers by following our official website or Facebook fan page for exclusive deals.

5.How can I book a business transfer service?
You can book business transfer services through online booking or by phone reservation. Please book at least 3 business days in advance for guaranteed service.

6.How can I book a travel transfer service?
You can book travel transfer services through online booking or by phone reservation. Please book at least 3 business days in advance to ensure service availability.

7.Does the travel transfer service include itinerary planning?
Binfa’s travel transfer service primarily provides transportation only. However, we can offer sightseeing recommendations based on your destination upon request during the booking process.

8.How can I confirm my travel transfer booking?
If you book online, we will contact you within one business day via phone to confirm your reservation details.

9.What is the passenger capacity for different vehicle types?
Luxury sedans: Recommended for up to 3 passengers.
Vans/MPVs: Recommended for up to 8 passengers.
The ideal passenger capacity may vary depending on the number and size of your luggage. If you’re unsure about the vehicle capacity, please contact our service team for guidance.

10.What is the confirmation process after booking a chauffeured service?
On the day before your scheduled service, Binfa will confirm the booking details via online message, SMS, phone call, or email. We will also provide the driver’s name, contact number, and vehicle license plate number for your reference.

11.How do I pay for the chauffeured service?
Payment can be made via cash or online payment.

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